20 low data
IDENTAL
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Cosmetic DentistryGeneral Dentistry
Healthnet Airport Medical Centre
Cosmetic DentistryGeneral DentistryEmergency Dental Care
- Services
- Cosmetic Dentistry, General Dentistry, Emergency Dental Care
- Reviews
- 54
What recent reviews say
Patients report warm, attentive staff and doctors, with timely SMS updates on lab results. However, the 24-hour claim often fails; doors are locked during off-hours, waits stretch to hours even with appointments, and the pharmacy regularly lacks prescribed medicines.
Recent shift: Complaints about evening/night-shift unreliability and pharmacy stock recur across two-year span; no sign of improvement in recent months.
Praised for
- friendly and hospitable staff
- helpful doctors and nurses
- SMS lab notifications
- fairly quick service when available
Watch-outs
- 24-hour service not honoured; locked doors at night
- long waits and missed appointments
- pharmacy frequently out of stock
- inconsistent service between shifts
friendly-staffprofessional-servicelong-wait-timesoverbookedpoor-communication
Best for: Patients seeking friendly, one-stop care during clearly-posted business hours.
Think twice if: Do not rely on their advertised 24-hour service; verify actual hours before emergencies. Expect possible waits even with appointments, and call ahead to confirm pharmacy stock.
Strengths
- attentive, hospitable nursing and reception staff
- SMS notifications for lab results
- on-site pharmacy and lab
Worth knowing
- Dr Tufuor named as attentive dentist
- Lab tech pain during blood draws mentioned in feedback
- SMS lab result notification system in place
- Pharmacy stock-outs reported across multiple visits
- Evening and night-shift coverage unreliable
What reviews say by service
- General Dentistry
- Dr Tufuor praised for friendliness, but limited specific feedback on dental procedures
- Emergency Dental Care
- 24-hour claim not honoured; clinic doors locked after hours despite advertised availability
How it compares
- Rated 3.6 against a 4.6 average across the 112 cosmetic dentistry businesses listed here.
- Has more Google reviews than 81% of the businesses in this directory.
How we scored this
Ranking Method Star rating 27
Review volume 76
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Rating breakdown
5
25
4
10
3
3
2
2
1
14
Common questions
- Are you open 24 hours?
- Their website claims 24-hour service, but recent reviews report locked doors and no staff at 2:30 am. Call ahead to verify actual hours before any emergency visit.
- What happens if the pharmacy doesn't have my medicine?
- Multiple patients report the pharmacy frequently lacks prescribed medicines, so confirm stock availability when your prescription is written.
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